At Anjori Jewels, every order is prepared with care and attention. This Shipping Policy outlines how and when your jewellery is processed, shipped, and delivered.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays are processed on the next business day.
  • Customised, engraved, or made-to-order jewellery may require additional processing time, which will be communicated at the time of order or checkout.

2. Shipping Coverage

Domestic Shipping (India)

  • We ship across most serviceable pin codes in India.
  • Shipping availability is subject to courier network coverage.

International Shipping

  • International shipping may be available for select destinations.
  • Delivery timelines, duties, and charges vary based on location.

For international orders, customers are responsible for any applicable customs duties, taxes, or import charges imposed by the destination country.

3. Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed at checkout.
  • Promotional offers such as free shipping may apply based on order value or campaign periods.
  • Original shipping charges are non-refundable for returns.

4. Estimated Delivery Timelines

Domestic Orders

  • Estimated delivery time is 5–10 business days after dispatch, depending on location.

International Orders

  • Estimated delivery time is 10–20 business days after dispatch, subject to customs clearance and local courier services.

Delivery timelines are indicative and may vary due to factors beyond our control, including weather conditions, courier delays, or regulatory processes.

5. Order Tracking

  • Once your order is dispatched, you will receive a shipping confirmation with tracking details via email or SMS.
  • Tracking updates may take up to 24-48 hours to reflect after dispatch.

6. Delays & Unforeseen Circumstances

While we make every effort to deliver within the estimated timeframe, Anjori Jewels is not liable for delays caused by:

  • Courier partner disruptions
  • Natural events or unforeseen circumstances
  • Incorrect or incomplete shipping information provided by the customer

We appreciate your patience in such situations and will assist wherever possible.

7. Delivery Responsibility

  • Orders are delivered to the address provided at checkout.
  • Please ensure all shipping details are accurate to avoid delays or misdelivery.
  • Anjori Jewels is not responsible for failed deliveries due to incorrect address details.

8. Packaging & Safety

Each piece of jewellery is carefully packaged to ensure it reaches you safely and securely. If you receive a package that appears tampered with or damaged, please inform us within 48 hours of delivery with supporting images or videos.

9. Split Shipments

In rare cases, an order may be shipped in multiple packages depending on availability or sourcing. If this happens, you will be informed accordingly.

10. Contact & Support

If you have questions about your shipment or need assistance, please contact us using the details provided on our website. We’re always happy to help.

A Note from the Founder

Jewellery is not just delivered—it is entrusted. We take every step to ensure your piece reaches you safely, thoughtfully, and on time.